HaulFinder Terms of Service
Last updated: October 7, 2026
These terms are an agreement between Novil Prime LLC ("we", "us"), 30 N Gould St Ste R, Sheridan, WY 82801, USA, which operates HaulFinder, and the company that uses HaulFinder ("Customer") and each person who uses it on the Customer's behalf ("you"). By installing or using HaulFinder you accept them. If you do not accept them, do not use HaulFinder.
1. The service
HaulFinder is a Chrome extension, with our licensing server, that adds calculations, filters, alerts and other tools to load boards you already use through your own accounts, and can send email through a Gmail account you connect — each email only when you press to send it. Features depend on the Customer's plan and may change as we improve the product.
2. Access, seats and fees
- HaulFinder is provided to companies per dispatcher seat. The Customer's administrator tells us — or, where the Customer has made someone an administrator in HaulFinder, adds and removes in the Cabinet's Team page — which work emails hold a seat; each seat is for one person and may not be shared.
- We grant the Customer a limited, non-exclusive, non-transferable right to use HaulFinder for its own internal business while its seats are active.
- Free trial and fees. A new company starts with a free trial of 30 days. No card is needed to start. If no card is added by the end of the trial, the subscription ends and the seats stop working. After the trial, HaulFinder costs $5 per seat per month, in US dollars. Prices do not include taxes. The Customer is responsible for any taxes that apply to its purchase.
- Billing. Payments are taken by Stripe, in advance, every month, and renew automatically until cancelled. The Customer chooses the number of seats when it subscribes. To add or remove seats later, the Customer's administrator writes to support@haulfinderapp.com. A seat that support adds works as soon as support adds it. The new number of seats is paid from the next billing period, with no charge for the part of a month that is left; a seat that support removes stops being paid from the next billing period.
- Cancelling. The Customer's administrator can cancel at any time by writing to support@haulfinderapp.com. HaulFinder keeps working until the end of the period that is already paid.
- Refunds. A payment for a month that has started is not refunded.
- If a payment fails. Stripe tries the card again. If the payment is still not made after 7 days, the company's seats stop working and the Gmail connections of those seats are removed from our server; they can be connected again after payment. Paying again switches the seats back on.
- Changes of price. We will tell the Customer's administrator by email at least 30 days before a new price applies to its next billing period.
- If these terms are breached, we may suspend or remove seats.
3. Your accounts with load boards and other services
HaulFinder works inside accounts that you hold with third parties, such as DAT One, Google and RTS Pro. Those accounts, and the agreements that come with them, are between you and that provider.
- You are responsible for complying with those agreements, including any rules about browser extensions, automated access or the use of their data. HaulFinder requires your own DAT One subscription (and, for broker credit, your own RTS Pro account); do not share that access with anyone, including us. A provider may limit or close your account; we cannot prevent that and are not responsible for it.
- We do not store or sell load board data. Load postings are processed in your browser. Our server receives only what our Privacy Policy lists — your work email, your role and sign-in session, the map points of the road routes it draws for you, short error reports, your company's team, broker list and phone-app defaults and, if you use them, the encrypted permission to send your email, your name from your Google profile, and a copy of your setup from a previous extension that your company asked us to move.
- Email you send is yours. You choose each recipient, each message and the templates they are built from, and you are responsible for them, including the laws on commercial email. Do not use HaulFinder to send unsolicited or deceptive messages.
- HaulFinder is not affiliated with, endorsed by or sponsored by DAT Solutions, LLC (doing business as DAT Freight & Analytics), the operator of DAT One, by Google, by RTS Financial or by any other provider. Their names are their owners' trademarks, used only to describe compatibility.
- The Customer will cover our reasonable costs of a claim brought against us by a third party because the Customer or its users broke their own agreement with that third party.
4. Acceptable use
Do not use HaulFinder to break the law, to send unsolicited or deceptive messages, to resell or share access, or to copy, modify or reverse-engineer it except where the law allows this despite this term. Do not try to get around its licensing, its rate limits or its safety stops.
5. Figures are estimates
Rate per mile, profit, route miles, fuel cost and similar figures are estimates based on posted data, your own settings and third-party sources. Check them before you book, dispatch or price a load. Your business decisions are yours.
6. Privacy
Our Privacy Policy (https://haulfinderapp.com/privacy) explains what we collect and why. We process the Customer's seat data on the Customer's behalf; a data processing addendum is available on request. You may ask us to delete the data we hold about you at any time (support@haulfinderapp.com).
7. No warranty
HaulFinder is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that HaulFinder, the load boards it works with, or any third-party service will be uninterrupted, error-free or keep working the same way.
8. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, loads or data. Our total liability for any claim about HaulFinder is limited to the fees the Customer paid us for HaulFinder in the 12 months before the claim.
9. Ending the agreement
The Customer may stop at any time by cancelling as described in section 2 and removing the extension. We may end these terms or a seat on notice if they are breached or if we stop offering HaulFinder.
10. Changes
We may update these terms. We will post the new version here with a new date and, for a material change, email the Customer's administrator before it takes effect. Continued use after that means acceptance.
11. Governing law
These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Any dispute about them will be resolved in the state or federal courts located in Wyoming, and both sides consent to those courts' jurisdiction.
12. Contact
Novil Prime LLC · 30 N Gould St Ste R, Sheridan, WY 82801, USA · support@haulfinderapp.com